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We request that you accept our Standard Terms and Conditions

Dates and Prices. Weekly holidays run at  Villa Isis, Tías, Lanzarote run from Thursday to Thursday throughout the Year, although we are closed certain weeks. There are also Short Break Holiday on designated days. The cost of the standard holiday, excluding flight is posted on our current web site. The prices as shown on the room pages cover the inclusive HO2 Formula, B&B shared and sole occupancy and different durations Prices may vary and are as listed on the Web Site at the time of booking The list shows single and shared rooms.  A separate tariff may apply to High Season holidays as designated by us..  

Reservation Options. Our web page shows a guide to space availability but call us for available dates.  We will hold you a self-expiring 48-hr option to make flight arrangements.

Payment. We ask that you pay the holiday amount directly via Bank Transfer to our account; “Yoga Holistic Holidays” at LloydsTSB, 83 High Street, Walton-on-Thames, Surrey, KT12 1DU, Account number: 1391058, Sort Code: 30-99-09. If the departure date is less than 8 weeks away, full payment must be made. Otherwise you pay a deposit of £100 per person (non-refundable). Your holiday is secured when full payment has been cleared. Our web site allows payment via PayPal using your credit card. Normal credit card payment facilities are not available.

Confirmations. Holidays are in respect of properly confirmed bookings. Once we have received notification of a booking submitted by you, we will confirm the detail back to you together with useful information for your trip. Our preferred way of communication is E-mail as postal delays can be excessive. If you cannot receive E-mail you need to agree with a friend who can receive on your behalf as an E-mail agent. We are not responsible for any missing communication between you and any E-mail agent acting on your behalf.  If any confirmation detail is incorrect, then you should phone us immediately and confirm by E-mail. We are not responsible for errors in situations where you have not completed your own booking information and/or failed to confirm the accuracy of your personal details.

Cancellations. We need immediate notice by E-mail and telephone if you wish to cancel a booking and this needs to be confirmed by us. You agree to take out insurance covering cancellation, however caused, as well as medical and other personal loss. If you cancel before 8 weeks, we retain the deposit, Between 4 and 8 weeks, we retain 50%, between 11 and 28 days, we retain 75%, less than 11 days, we retain 100% Exceptionally we may arrange for you to come on a different date, on payment of a rearrangement fee.

Reasons beyond our control, such as staff unavailability, low bookings, weather, or other eventualities may lead to the cancellation of a holiday. In the unlikely event of cancellation, we will offer you an alternative. We are not responsible for flights associated with holiday cancellations or indeed any implications of flight delays or flight cancellations. Your travel insurance must cover you for any loss. We host group sizes from from 1 to 12 people and enjoy a happy atmosphere. In the interests of client welfare, we reserve the right to insist any person(s), who, by our determination, exhibit disruptive, antisocial or negative attitude behaviour, leave the villa on demand, without refund or alternative provision.

Discounts The web site shows details of any discounts and/or special offers. We reserve the right to withdraw discounts at certain times

Programme. The week’s programme is varied according to the particular group. We reserve the right to amend the course programme, contents, location and the facilitators thereon for whatever reason. Brochures are provided as a guide but for latest information consult our web site. In the unlikely event of inclement weather, yoga will be held in the villa. There is no special outdoor covered area. Guests are required to conform to the house rules.

 Menus are based on healthy vegetarian fare, sometimes with fish or chicken. Wine is not included but can be bought at the villa. We will do our best to accommodate essential diet requirements notified and agreed in advance.

Rooms Accommodation is based on a shared room, so it is ideal if you book with a friend/ partner. If you are prepared to share, we will try to match you with a suitable same-sex roommate. We have a limited number of single rooms but you can book a twin room with a single surcharge, for sole occupancy. Rooms are not identical. Double rooms have ensuite bathrooms. The 2 single rooms share one bathroom but also have access to another. Room changing is allowed if all parties concerned are willing. The villa has stunning views but bedrooms do not have sea views, with exception of single rooms. Details of rooms is displayed on the internet.

Upgrades At our discretion, in the interests of simplified logistics we may upgrade your booking. For operational reasons this is at our discretion, and not your option, although you will receive a higher value accommodation should this happen. You may still share with a same-sex roommate if your original booking was to share. You may still have to share if you book on a prepared to share basis, despite prior indications of occupancy. There may be last minute arrivals who have booked to share your room. Upgrades are the good fortune of the recipient and there is no effect on the price paid by other guests.

Villa Access and Transport. Villa Isis is located in a quiet cul-de-sac within walking distance of the shops and restaurants of Tías village. The villa is not on the beach, the nearest being a 10-minute drive. As buses are sporadic and serve limited locations, for maximum enjoyment and flexibility, we recommend access to your own hire car whether you book it in advance or wait to make a shared arrangement. For maximum flexibility, your car can be delivered to the villa and left at the airport on your return. The calling of taxis to the villa is not straightforward and there is not a taxi calling service. We will meet you at the airport and transport you to the villa. If you need a lift back to the airport, we will help, depending on our schedule. If you rent a car outside our system we cannot guarantee to wait for you and you will have to find your own way back to the villa.

Noise and Booze With very few exceptions, our guests come to Villa Isis to rest and recuperate. For the maximum rejuvenation and well-being, we recommend a modest alcohol intake and a sensible sleep pattern. We discourage late social forages, whether on foot or with a car, since they disturb guests, neighbours staff and animals alike.  Guests are required to minimise any noise after 11pm. If teachers are disturbed after midnight, the yoga class may be cancelled for the whole group, on the following day, without refund. We cannot accept any pets at the Villa.

Health. It is obligatory that you state any health matters on the booking form which may, in the opinion of a doctor, have a bearing on your taking part in any therapies we offer. If in doubt, clear with your doctor and obtain his/her written consent to participate in any activities available on the holiday. Discuss any concerns, with Lynne Oliver and the session yoga teacher in confidence, in advance. Furthermore while care is taken to ensure safe practice in the therapies, we are not liable for any injury, discomfort or accident howsoever caused and require that your insurance is comprehensive in this respect. In certain cases Lynne or Stuart may recommend that a guest does not subscribe to a particular therapy or posture. If they then do so without regard to this advice, we are not liable for any consequences whatsoever. If an exercise produces discomfort, desist immediately and consult the teacher. The nature of our villa, with its various stairs and steps is not suitable for disabled access. Use of the pool after drinking alcohol is not allowed.

Smoking is absolutely not permitted anywhere in the villa, and if you smoke in the grounds, we require that ash and butts are properly disposed in a rubbish bin. We reserve the right to make a fumigation charge of €100, if, in our opinion, an occupant creates an atmosphere unacceptable to a following guest. Smoking is also not allowed at  tables while others are likely to be eating.

Valuables. We cannot be responsible for safekeeping or loss of your valuables and encourage you to leave expensive items at home.

Numbers We cannot guarantee or predict the number of guests on any given week. You may choose a week resulting in a full house, or any number of guests down to one other or, unusually, even being the sole guest. While you would nearly always expect to have other people staying with you, we make no guarantee as to the number or status of other guests.

Accounts, Charges incurred for food, drinks, products or services are added to your account for payment in €uros at the end of the holiday. A trust system operates with your co-operation.

B&B, HO2
Our tariff is calculated on one of the above bases as explained on our web site. The HO2 Tariff includes extra meals, therapies and a walk. If these are not taken as listed there is no refund. There is no provision to exchange therapies from the published list, except by an agreed alternative therapy by the original therapist.. 

If you book on B&B you are still committing to staying in a holistic retreat and respect the behaviour items mentioned earlier in these terms, particularly in the context of not disturbing others by late returns to the villa or general noise after 11pm. The idea of B&B is to allow you choose your own therapy schedule, later, on arrival and not just a tariff for accommodation without joining into the therapies and processes enjoyed by HO2 formula guests. If you just want a place to stay without joining into the overall schedule, you may be better advised to reconsider coming to Villa Isis. Breakfast is served for everyone together, after the yoga is finished.

HO2 Important Detail

  • You book your package in your booking form, at the time of sending in your online holiday booking
  • It is a firm booking commitment, so only book if you definitely want all the elements.
  • It is a fixed package. Sorry, no swapping.
  • We book the therapists time on your behalf, so if you don’t take a therapy you will still be charged.
  • In the event of a therapist being unavailable you will be offered an alternative, if available or credited at the list price.
  • Other activities such as One to One Personal Training, Guided Walk, Tarot etc is bookable on arrival
  • HO2 formula applies to complete week holidays only beginning on a Thursday
  • Holidays of different durations can book for food and therapies on arrival although HO2 clients have priority on the booking list
  • If you don’t want to take the package you can sign up on arrival, but HO2 guests have priority if the list is busy.
  • There may be changes to the price and structure of the HO2 formula in the future